Shipping
Order Processing Time: All orders are processed and fulfilled within 1-5 business days. Processing time may vary depending on product availability and order volume.
Shipping Methods: We offer various shipping options to accommodate your needs.
Shipping methods and costs will be provided at checkout.
Shipping Notifications: Once your order has shipped, you will receive a shipping confirmation email with tracking information. Please allow up to 24 hours for tracking details to be updated.
Shipping Issues: If you experience any issues with your shipment, please contact our customer service team for assistance. Inquiries about lost packages should be directed to the mail carrier.
Pickup Policy:
Pickup Notification: Once your order is ready for pickup, you will receive a notification email with instructions on how to collect your items. Please wait for this notification before visiting the store.
Pickup Hours: Orders can be picked up in store during our regular store hours. Please refer to our store hours and address on the website for details.
Identification Required: When picking up your order, please bring a valid photo ID and the order confirmation email. The name on the ID must match the name on the order.
Order Retrieval: Orders must be picked up within 14 days from the notification date. After this period, the order will be returned to inventory, and a refund may be issued.
Monday–Friday• 10:00AM – 6:00PM
Saturday • 10:00AM – 6:00PM
Sunday • 12:00PM – 5:00PM